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Terms and Conditions

Welcome to PET4YOU (PVT) LTD (“Company”, “we”, “our”, “us”). By accessing or using our website pet4you.lk, you agree to be bound by these Terms & Conditions.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

2. Products

We sell vitamins & supplements for your domestic animals and pet toy products through our website only. All product descriptions, images, and prices are provided in good faith. Minor variations in packaging or appearance may occur.

3. Pricing & Payments

All prices are listed in LKR and include applicable taxes (as mentioned). Payments must be made in full at the time of purchase through our supported payment gateways. We reserve the right to change prices without prior notice.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity. If an order is cancelled after payment, a refund will be processed as per our Return Policy.

5. Shipping

Delivery timelines are estimates and may vary due to external factors. We are not responsible for delays caused by courier partners or events beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy, available on the website and incorporated into these Terms by reference.

7. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of PET4YOU (PVT) LTD and may not be used without written permission.

8. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damage arising from the use of our products or website.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

11. User Data Deletion

If you have used Facebook Login to access our website or services and would like to request deletion of your personal data, you may do so at any time.

Please note that deleting data from our systems does not remove information that may be stored by Facebook. To manage data held directly by Facebook, please visit your Facebook account settings.

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